Customer Care Services
Eastlink Motors Pvt. Ltd. often look towards achieving customer loyalty and creating an edge over competitors by offering new features and designs in every new model they launch. Our main concern is to retention and win the client’s heart by providing exceptional after sales services.
We just don’t just sell cars rather try maximize the fun :
The atmosphere of Our dealership is warm, professional, friendly, inviting and fun. This is why, our enviroment, productivity and customer satisfaction increase exponentially. We always welcome our customers with a personality overflowing with enthusiasm.
Waiting Lounge and Extra Services:
We don't want our customers to wait long because we do care for them by giving them a better customer experience and a more relaxed environment. We also has lounge for our customers, where they can ask any quieries, also they can wait for their car on comfortable couches with a nice decor and preferably a television screen as well. To make our customer more comfortable here we provide more facilities, such as Wi-Fi, magazines, coffee and tea. This will not only help them in passing their time but they will also enjoy their experience at center as they wait for their vehicle. We also provide free shuttle service to customers while their vehicles are undergoing maintenance.
Give Tips and Guidelines:
All owners see their vehicle as a great possession. So we try to spend extra time with our customer by giving tips on how to maintain their car. We also educate our customers on how to check oil, calculate mileage and what products to use so the vehicle keeps running smoothly.
Customer Relationship Management:
The key driver in achieving customer satisfaction is to build strong relationships with customers. We try to create a bond with the customer and make them feel valued. Remembering the name of the customer, talking to him or her about the vehicle, giving tips and suggestions are all steps in the right direction. Eastlink Motors always care the sentiments of customers by going the extra mile and delivering on all grounds.
